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Plodding Along

posted in General

It's been a while since I've made an update so I figured it's probably a good idea.

What have I been up to? Well with Guild Wars 2 in a little over 3 weeks I've been trying to find something to fill the void until that time. Those who know me know that I struggle to keep myself occupied most the time to begin with, and really that's the best thing of GW2 being on the horizon!

Gaming wise I've bought/finished Warhammer 40k: Space Marine (more on that later, if I get can be bothered) and am plodding through Blood Bowl as well, although it has begun to reach the area of repetitive. I still have many many many games from over the years that I never played or even opened in some cases, mostly offline FPS's though and I'm just not in the mood for those at the moment.

The one thing I should really be doing with all this downtime is site coding, but alas I just can't find the right state of mind and of course am having those directional issues. Naturally, this is a personal endeavour and so no matter it's direction as long as I am happy with it it doesn't matter at all... but certainly my original intent was a proper gaming website (although if you go back a few years it was intended to be almost a portfolio of stuff I do... trying to write proper reviews of games/albums/films amongst other things - just general info on nothing in particular!). The blog was only ever intended to be a small part of it, but with the way it has been built - blog first - it feels very weird to now switch, especially as I've grown accustomed to having this little spot to rant in! There's no reason the blog must disappear but it would become a small, hidden away area of the site and that seems a bit odd to me given it's current status.

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General

Frustration, thy name is Ebuyer.

posted in General

Whilst I am not generally wishing to assail a company, and my general experience with Ebuyer has been positive over the years - if it wasn't I wouldn't still use them - I am somewhat annoyed lately. So here's the story...

I bought the parts for a new computer in April, and as seems to be my luck with every computer I've ever built (not just with parts from Ebuyer, but other stores both online and offline) some of the memory modules I bought were faulty. So, as you can imagine I contacted them and arranged for a return/replacement.

I bought the modules in a single kit of 4 modules, and so was a bit concerned I may have to down my PC for a week or so while they were replaced. So naturally I raised an "eNote" on their site to ask, specifying complete with product link that I bought a 4x4gb kit, and asking would I need to return only the faulty items or the entire kit. They said just send the faulty modules.

All confirmed, I started the returns process requesting an RMA number - again, in my request I said "I have sent an eNote and was told only to send the faulty modules", someone checked it over and moved it to the next step, which had to be done by phone. So I phoned them up, and again (twice if I recall during the conversation) expressed my concern over whether I would need to return all 4 or just 2, and that I had been advised only 2. The bloke on the phone agreed only the 2 were needed. My RMA number was assigned and collection arranged for the following tuesday.

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